Select and Collect - Southwater Library

Libraries in West Sussex started a phased reintroduction of services from Monday 6 July with a Select and Collect option from the front doors of all 36 buildings.

We have re-opened our library catalogue for reservations of specific titles, but realise that not everyone knows exactly what they want to borrow and so we are offering two different free services:

Customer Select – using the library catalogue for customers to reserve specific titles in the usual way online or by phoning Southwater Library on 01403 734660. This includes existing reservations made before Monday 23 March.

Staff Select – allowing customers who may not know exactly what they want to borrow to ask for a more general selection of books chosen by one of our expert staff. Customers can complete a simple online form, or phone Southwater Library on 01403 734660.

Whichever selection option you have chosen, when your items are available we will let you know in the usual way by phone or email and arrange for you to collect them during our more limited library opening hours:

Monday 2pm to 5pm

Wednesday 2pm to 5pm

Friday 10am to 1pm

Saturday 10am to 1pm

You can also return library books during these hours. Browsing in the library is not yet available; however restoring customer access to IT is a high priority whilst still enabling staff to have time to complete their jobs in safety. West Sussex Libraries has also been delivering books to customers over the last three months via our Essential Delivery Service. This service is still available for anyone who cannot visit the library and would like to borrow a selection of stock or request specific items. There are currently no overdue charges for outstanding items, so please do not worry if you are unable to return your books at this stage.

To see more details of our current service, please take a look online at www.westsussex.gov.uk/libraries/current-library-services/